Frequently asked questions

No. This website presents the range and does not take orders or payments. To ask about availability or prices, send an enquiry by WhatsApp or email and the team will reply.

Open the product page and press the WhatsApp button: the message already names the product. You can also write to nikon1.oil.japan@gmail.com and say which product and pack size you are interested in.

The company address is Nagisa, Tobishima, Ama-gun, Aichi-ken 8-chome 62, 490-1433 Japan.

You can ask. Send an email with your company name, your country, the products you are interested in and the pack sizes you need, and the team will reply to you.

The range has 13 products in four families: synthetic engine oils M1 to M5, the R1 (ATF-III) and R4 (CVTF) transmission oils, diesel engine lubricating oil (CF-4/SG) and a coolant concentrate.

M1 is 20W-50, M2 is 15W-40, M3 is 10W-40, M4 is 5W-30 (in a silver label and a blue All-in-One label) and M5 is 0W-20. Each product page shows the grade and the standards printed on its label.

Both print 5W-30 and ILSAC GF-5. One has a silver label and the other a blue All-in-One label. Compare the standards printed on each product page, or ask the team which one suits your engine.

Each product page shows the pack size printed on its label: 1L, 4L and 20L packs are in the range. Some oils come in more than one pack, such as R1 ATF-III, which has a 4L and a 1L tin. If you need a size that is not listed, ask the team.

It is the SAE viscosity grade. The number before the W (for winter) describes how well the oil flows when the engine is cold: the lower it is, the easier the oil flows at start-up. The second number describes how thick the oil is at normal running temperature.

Use the grade and specification given in your vehicle's handbook, then compare them with the grade and standards printed on the product page. If you are unsure, send the team your vehicle details and ask.

They are performance categories for engine oils, such as API SN or ILSAC GF-5. API stands for the American Petroleum Institute and ILSAC for the International Lubricant Standardization and Approval Committee. Each product page lists the standards exactly as they are printed on the label.

Automatic and CVT gearboxes use different fluids, so check your handbook first. R1 is labelled ATF-III and R4 is labelled CVTF.

Yes. The diesel engine lubricating oil is labelled CF-4/SG and comes in a 20L pail and a 20L jerrycan.

Follow the service interval in your vehicle's handbook. It depends on the engine, the oil and how the vehicle is used, so this website does not set intervals.

Storage notes are on each product page. As a general rule, keep the container closed, in a dry place and away from direct heat.

Every product page has a data sheet you can open or download as a PDF.

The label prints "concentrate". Read the usage notes on its product page and in its data sheet before you fill your cooling system.